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Below are the 20 most recent journal entries recorded in Customers Suck: The Spinoff's LiveJournal:

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Wednesday, April 22nd, 2009
10:40 pm
Why is this done?
What is with this pattern of redundancy: "[adjective] [noun] is [same adjective]."

I've seen so many of them in the past few days.  "Angry man is angry." "Confused lady is confused." "Cranky lady is cranky."

When was this ever considered clever by anyone?  At best, it's an admission you are so godforsaken illiterate that you can't think of two adjectives that are synonymous.  At worst, it's a screaming declaration that your mind is so much of a void that it believes vapid repetition to be somewhat humorous.

I don't consider it humorous, clever, or desirable, and I'd wager a considerable amount of money that I'm not in the minority here.
Friday, February 20th, 2009
11:17 am
So, I'm a golden arches hostess, and on our children's tables, we have these fuzzy little puffball characters that look like a cross between pacman ghosts and pompoms.

I also have far too much time to think at work, and some very annoying customers. So I drew a short comic, using these characters, based upon a conversation I had with a coworker.

I don't even remember what the customers were doing that day, but it was bad.PictureCollapse )

Wednesday, August 27th, 2008
4:49 am
Wizard? Vampire? Who cares?
WARNING: This is really off-topic, but technically relates to c_s because:

I was reading c_s earlier, and found this post which had some fun comments to read about the very popular series of debatable quality, called Twilight. A few people also mentioned Harry Potter as being similar in some ways.

I decided to 'research' Twilight a little bit, since I've never read it, or heard much about it and I found the following interesting fact:


Apparently, when Lord You-Know-Who tried to kill Cedric, he was already dead and so he just kept really still when Harry checked him for life, so he could run away and bite people. This is quite the plot twist, and will undoubtedly be revealed in a future novel, assuming people keep reading that long.

*Technically, I'm referring to the fact that the same actor (Robert Pattinson) plays both characters in the movies. I seem to have this strange obsession with making sense of all the fictional universes as if there's only one. For example, David Boreanaz plays Angel, as well as some guy on Bones, so Angel must've got bored of Los Angeles and became a forensic pathologist, or FBI agent, or whatever he is on that show. That I obviously haven't watched. Yes, I'm weird.
Monday, August 25th, 2008
7:53 pm
Re: Braumsgirl
For everyone who's been entertained by her idiocy, enjoy it while you can. This is grudgewank. I'm sorry, but I can't be objective about someone who trolls my personal journal, accuses me of plagiarism, and sends nsfw emails to friends of mine on another list, while signing my name.

She... might have gone a smidgeon too far, though. See... that other list? It's run by a practicing attorney. Who is currently preparing charges against her for cyberstalking and identity theft (at least).

Let's just say somebody's in trouble...

If anybody else has been harassed by her outside of LJ, please message me. And if you think it was she but aren't sure if it's one of her sockpuppets, that's fine too. I've got a list.
Monday, August 4th, 2008
9:29 am
non tippers suck the worst
Anyone that delivers knows that those who don't tip at all are the suckiest customers of them all. I have gotten checks for the same exact amount and now with gas so high I am not sure how pizza drivers deal with this crap. Especially now that customer's wallets are tighter right now. Anyway my brother and I made a site for these suck customers- tipstiffers.com. IF you deliver you can mark those stiffers on a map.
I work in retail now and I had the stupidest customer of them ALL the other day. She had a complete even exchange. Returned a pet collar for $9.38 and then bought one for $9.38 and said she should get her tax back. OMG.
Thursday, May 29th, 2008
1:35 am
To whom does one turn for egregious wrongful termination?

Besides Johnnie Cochrane....

Because he's dead
Tuesday, May 13th, 2008
4:31 pm
Tales of a Subway EmployeeCollapse )

Current Mood: annoyed
Thursday, May 8th, 2008
2:40 pm
Reusable bags
Hey, I have a question. I have reusable bags that I bought for haulin' groceries; two canvas, one mesh. (Because you need to know that, obviously.) I bought them at Cub Foods, so they all have a big Cub Foods logo.

The question: Is it considered rude to bring my Cub Foods bag to Target and ask them to put my purchases in the Cub bag instead of their plastic ones?

All the canvas bags offered by stores have their logo on it, and I can't imagine I'm "supposed" to buy a set of bags for Target, one for Wal-Mart, and one for Shopko, etc, and make sure to use the proper set at the proper store...

If I were in retail, I wouldn't care. But I haven't been in retail in about seven years, so.

Current Mood: confused
Wednesday, April 9th, 2008
2:54 pm
Hi, I just joined. I know I'd get whined at for posting this in customers_suck, because nothing directly evil happened, but I'm having a sucky day, and a customer started it.

I was cashiering at my food mart/gas station, and a regular walked in and asked about one of our swing shift guys, who had just quit on Saturday (I was the one he spoke to when he quit.. he said he had "something he had to take care of"). Apparently she was watching the news last night and she wasn't sure, but she thought the news story was about that particular guy.

Long story short, she less than tactfully told us that my coworker committed a murder-suicide, if he was indeed the guy on the news.

I am not good with death. Frankly, I have next to no experience with it. All of my close relatives are alive, I haven't lost a good friend, and the only teachers I've had that are dead died years after I was no longer attending the school, and hadn't seen them. So yeah... I'm not good with death.

Because of that, I got to spend the last two hours of my shift wondering if it was true that my former coworker (who was a really nice guy) had indeed killed someone and then himself. I got my manager's permission to leave a few minutes early to catch an earlier bus, got home, and went straight online to do some research.

Yep, coworker is dead all right. He hung himself, and from the looks of things, stabbed his boyfriend (I did not know that he was gay until today, and while it doesn't matter, it was also a strange surprise).

I called my manager after I found out, read him the news article, and let him go about his day.

So... yeah. It all sucks about the coworker, but I'm also upset by that customer. She was so tactless with it. I've got lots of random weird emotions I'm not used to dealing with right now and I'm mad because she started it. We could have otherwise gone on not knowing about if he was alive or dead, assuming he was alive, because either way we didn't think we'd see him again (he said he was probably going to move to California soon, and had already put in his two weeks notice).

It just sucks...

Current Mood: uncomfortable
Friday, February 1st, 2008
3:01 pm
Since customer on customer suck is not allowed in c_s, I thought I'd post here and see if I can get some advice...

My significant other is hearing impaired and uses a well-marked service dog in many public situations.  She was post-linqually deafened, meaning that she lost her hearing well after she learned to talk, so she doesn't "talk deaf."  Because of this, many people question her need for a service dog, but that's a matter for a bad service comm, and not here.  Today's issue came from an experience we had at the mall yesterday.  We were in a high end women's clothing store purchasing some new sweaters.  This incident occurred at the checkout counter with the dog sitting politely at my partner's feet...

Obnoxious male customer = OMC
Cashier who was assisting us = C
(Note, the dog is not marked as a hearing assistance dog, just as a service dog, so OMC doesn't know that the dog's handler can't hear him )

OMC observes the dog "Well, this store is certainly going to the dogs."
C: "I love dogs."
OMC: "But how do you feel about them in your store?"
C: "I'd bring my dog to work with me every day if I could."
OMC while glaring at the poor dog: "But thankfully you know better than to bring your mutt into a people store, huh?"
C: just stares at OMC and doesn't respond

At this point, we were finished with our transaction and left the store, so I didn't get to hear anything else that was said.  I'm posing this question to retail employees...  How would you handle this situation?  Or is it up to us as the customer to interject?
Tuesday, January 8th, 2008
6:30 pm
I stopped by a Lenscrafters store and applied to be an optical salesperson. I even did the phone pre employment assessment thing and after going through over a hundred behavioral questions I felt like I came into contact with the Hypnotoad


Since I walked out of the store dazed, I forgot to ask important questions like what the hourly rate/commission is etc. Does anyone know how that works? Anyone have experience working for this company? Should I run now to avoid suck?

The thing I hate most about applying to retail jobs is the automated pre-employment psychological assessment. I'm wary about how the hell they score and interpret it. Am I always optimistic? No. Do I like roller coasters and thrill rides? Yes. Do I take chances? Yes. Is it okay to hold a grudge in certain situations? Yes. With those answers, if they interpret it one way it could mean:
Dear candidate, your answers mean that you're a cranky person, who is likely to steal and set the store on fire in the middle of a Saturday afternoon shift.


Current Mood: aggravated

Monday, August 6th, 2007
7:26 am
An Old And Dear C_S Concept Seems To Have Been Lost In The Winds
Does there still exist a community for 'Was I a sucky customer' posts?

P.S. Maybe it could merge with the concept of Employee_WTF. Because boy-howdy.
Wednesday, June 20th, 2007
12:23 pm
A fluffier Macro for those who are off topic and should be directed here
Thought this community would enjoy a macro that's nicer than my usual snark ones and gives you free advertisting...

Tuesday, May 22nd, 2007
2:47 pm
Eeps help??
I think this is the right place to ask this...and if it's not please feel free to snark away.

Now it's obvious that in the food industry you tip X%.

Say a store delivers an item to your home, do you tip the driver? How much is appropriate?

I'm sorry I had this blind side me and I was thinking that someone around here might be able to shed some light on it.

I figure it's always okay to offer a tip for services like this, but as far as 'how much', I am not sure at all. Nobody wants to insult the person they are tipping...well at least if they aren't being a prick...that's a whole different ball of wax.
Monday, April 16th, 2007
5:30 am
Is it me or has the insanity levels of the customers in the stories shot WAY up recently?
Sunday, April 15th, 2007
3:43 am
Orange Clean Lady
I can't seem to find the legacy of the Orange Clean Lady. Can anyone please help? I was hoping for some sort of Wiki-style and/or summary page. Basically I want to know if the cops were called on -her-.

Thanks in advance.
Monday, February 19th, 2007
8:46 pm
Interesting Experience in Golden Corral
For those of you who might not know, "The Golden Corral" is a buffet-type restaurant where you pay at the front, get seated, and then eat from a buffet while a server refills your drinks and takes away your plates. That's not extremely relevant, but I wanted to set the scene.

Anyway, on to the story. A few days ago, I went to a Golden Corral after a busy day of doctor appointments and shopping, and the place was just packed. I had just given the cashier my debit card and she was processing it, when the obviously-rushed hostess asked how many in my party. I told her it was just me and I'd be along as soon as my debit card was run and I'd signed. She gestured around the corner, and said, quickly but in a very nice tone, "You can sit at that two-top around the corner when you're ready." I thanked her and she left.

I didn't really think about it until after I was sitting down, but that was actually a really flattering thing to say to me. Not everybody knows what a "two-top" is. I do, but only because I read customers_suck and other similar pages. I've never waitressed in my life.

I guess I give off "good customer" vibes. I don't know. But I just felt very flattered by the whole thing. I look like the kind of person you can say "two-top" to. Wow!
Friday, January 12th, 2007
9:44 am
Mod Post
Hello everybody!

I am glad to see that we seem to be getting more members, and that there is some active posting. As you can see, though, it is turning out to be a bit of a struggle to get this community off the ground. I thought that pezstar (the mod of customers_suck, for those of you who didn't know) would be really enthusiastic about the idea of a community to take away the off-topic posts, but for some reason she doesn't seem very excited about it.

She's not against it-at least if she is, she hasn't said anything to me-but she just doesn't seem into it. Nothing wrong with that, of course. That's her right, and I'm sure she has her reasons. No hard feelings. It just means that getting word out about this community will be more of a challenge.

I have posted a few comments about this community myself, but I don't want to be accused of spamming. And I certainly will not make off-topic posts about it to customers_suck or anywhere else. That would be hypocritical. So I would like to ask you all, if you are ever feeling so inclined, to please make comments about this community yourself, both in customers_suck and in any other related communities about the customers of a particular place sucking that you happen to belong to. Please do not feel obligated, though! This post is just to suggest it and to say I approve if you decide to do it.

I know there are a lot of communities about sucky customers, sucky co-workers, and sucky service that I have no way of knowing the details about. If you decide to make a whole post, though, I just ask that you follow whatever rules that community has about community promotion. Even if it is allowed there, I suggest you get mod permission before making the post. We do not want to make anybody mad! We want to keep good relations between us and the communities we share members with.

Thank you for reading, and for all your support so far! I KNOW this community has a really great potential future that we all will enjoy!
Thursday, January 11th, 2007
10:01 pm
Bad Service or an Elaborate Prank
I was going to post this in bad_service but since I have yet to prove that it was the company, I'm going to post it here instead (if that's alright, if not feel free to tell me and I'll delete).

Last Saturday I received a phone call from our electric company, National Grid. I don't handle the account, it's not in my name, it's in my boyfriend's and he wasn't home at the time. Here is the conversation that took place

NG: Hello, this is *whoever* with the National Grid. May I speak to Don S?
Me: He's not home right now.
NG: Are you authorized on the account?
Me: No I'm not.
NG: Are you sure?
Me: Yes, I'm sure
NG: Well are you his wife?
Me: *chuckling* No, I'm not
NG: Are you sure?
Me: *what the heck* Yes, I'm sure
NG: Well what relation are you?
Me: I am his girlfriend
NG: Well how long have two been together?
At this point I knew I shouldn't answer, but wondering why they would ask this, I decided to answer anyway
Me: We've been dating over a year.
NG: Well I want to be your boyfriend
Me: *thinking I had heard them wrong* Excuse me?
NG: Can I be your boyfriend?
Me: Uh, no...
NG: Are you sure?? I love you I want to be your boyfriend..

I hung up right after that. Now normally I would think I had just been pranked, but many indications point to that it really was someone from the company. It sounded like the person that had called before from the company and I got that little pause when I picked up the phone that usually indicates a telemarket or company call.

I told my co-workers about this and they told me I should contact the company because this could be considered harassment. Does anyone know if most companies record calls and I could find out if it actually was from them, or is this something I'll never find out

Current Mood: cold
7:53 am
bad_service or customers_suck?
This is something I've been wondering whether it's bad_service on my part or a customers_suck on the customers part.

I am a CVS worker to be precise, so if any of you have been in a CVS, you know about how the setup goes. Most stores are not designed for the high traffic that places like a grocery store get. we have a few registers, and when the line is long and going down an aisle, it gets chaotic. Especially on the first day of a sale.

Well this was a sunday, the first day of our new sale. The silly people who make the sales decided to do a shitload of extra bucks rewards.useless sale infoCollapse ) So in addition to long lines, we had to explain these things to people and sometimes do returns because people didn't want the items.

I don't mind explaining things to people, I KNOW its confusing. So if people ask, I make a point to explain the whole process. That's what I was currently doing for this one woman, and I was a bit frazzled because I had been ringing and running around for nearly an hour straight. It's rarely like that.

While I was explaining, this one woman comes up to the register(not online at all) and says "You don't have this. WHY? It's in the circular."

Thinking it was quite rude, I still try to respond politely. "With the holidays, our truck schedule was messed up, so we're out of quite a few things, but we are getting a truck tomorrow."

I plaster on a fake smile and go back to explaining the extrabucks.

The woman holds up the circular again. "But it's advertised here. Why are you advertising it if you don't have it?!"

At this point I was getting a bit pissed. I don't make the advertisements, and these ARE printed several weeks in advance. People can't anticipate what we have and won't have.

I offer to write a raincheck, but the woman doesn't want that. So I call the manager down, because she's paid more to deal with this.

Turns out she's busy and says she'll be there in a minute. The woman keeps complaining about the fact that we don't have an item(which, yes, can be annoying, but a cashier can't do anything about it) and I turn and say "There's nothing I can do Mam'm."

I'm STILL trying to explain things to this poor woman who was waiting on the extrabucks, and this other lady keeps interrupting me. So I turn to her and say "There is nothing I can do Mam'm! I've called the manager and you have to wait for her."

I admit, it was in an annoyed tone, but I was also trying to help a new co-worker in addtion to all of this @_@;

So the woman sees the manager come out and starts walking to her. She looks over at me and snaps "You don't need to take that tone with me!" and leaves.

My manager never said she complained about me though.

So I wonder, was it bad service to snap like that at her, or was she just sucky?
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